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Returns: Returns are a part of doing business. A no hassle return policy such as we have here at Motorsport, is an important part of good customer service.
1. PLEASE CALL US BEFORE RETURNING ANY ITEM. Most problems can be solved with a telephone call to (714)639-2620.
2. All items returned must be in unused condition, and in the original packages.
3. We cannot accept returns on electrical or emission control parts, books, manuals, tools, and certain competition items.
4. You will be issued a return authorization (R.A.) number. This number allows us to track and process your return quickly and efficiently. Write the R.A. number on the outside of your return package, include a copy of your original invoice, and return the package within 10 days of the receipt of your R.A. number. We will not accept any returns without an R.A. number.
5. Carefully package and insure all items for their full value. Lost or damaged parts cannot be exchanged or refunded.
6. Return packages must be sent prepaid directly to our address. We do not accept packages returned to us by Greyhound or other shippers that require us to make terminal will calls. Any return sent C.O.D. will be rerouted back to you by your freight company.
7. Refunds will be issued in the same method of payment used for the original purchase.
8. Parts returned on a non-exchange basis are subject to a 20% restocking fee.
9. No returns will be accepted after 30 days.